Abaout Us
Designed for Better Pet Care
We know your pet is more than just an animal — they’re family.
That’s why everything we do is focused on making their life more comfortable, calm, and happy.
Why we decided to create TryBasic
TryBasic was created from a simple idea: caring for your pet should feel easy, natural, and stress-free.We understand that modern life can be busy, but that never changes how much we care for our pets. That’s why we focus on practical solutions that help make everyday care more manageable, without compromising on comfort or quality.Each product is selected with thought and intention, always prioritising your pet’s wellbeing and your peace of mind. We want you to feel confident in every choice you make with TryBasic.More than just a shop, we aim to be part of your daily life — helping turn ordinary moments into something more comfortable, calm, and enjoyable for both you and your pet.Because sometimes, it’s the simplest solutions that make the biggest difference.
A Simpler Way to Care for Your Pet
At TryBasic, we combine simplicity, care, and thoughtful design to improve the way you look after your pet.
We know that pets are part of the family, and they deserve comfort, attention, and solutions that fit into modern living. That’s why we focus on products that are not only practical, but genuinely enhance your pet’s daily experience.
Our goal is to make life easier for you, and more comfortable for your pet. Whether it’s reducing stress, improving rest, or simplifying everyday routines, everything we offer is chosen with real purpose.
TryBasic is for those who believe that caring well doesn’t have to be complicated — and that small improvements can lead to happier, more relaxed lives.
We continue to grow with one clear focus: helping pets live better, and making your life a little simpler along the way.
A Reputation You Can Trust
We've been making pets and their owners happy for over 2 years - since 2024 in fact. That means we've shipped over 48 million parcels to countries across Europe.
We work with delivery partners across Europe to ship to 28 different countries. After all, from Finland to Italy and from Spain to Slovakia, our customers love their pets!
Safe and Secure Shopping
We never share your personal data with advertisers or other third parties. Your data is used for one thing only: processing your order.
To make sure you're protected while shopping, we use 128-Bit SSL encryption (secure sockets layer protocol) for all our transactions. That means whenever you send us data, like your address or credit card information, it is encrypted so that no one sees it besides you and us.
You can learn more about our policies regarding data security in the full TryBasic privacy policy.
Service that Works for You
We work hard to make sure your parcel is on its way to you as quickly as possible. With the best technology and a dedicated staff, your parcel is carefully packed and double checked for quality.
If you have any questions, our customer service department is always happy to help!