Terms & Conditions
Welcome to TryBasic. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to the terms outlined below. Please read them carefully.
General Information
TryBasic provides products designed to improve the daily lives of pets and their owners. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Products & Availability
All products listed on our website are subject to availability. We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is entirely error-free.
We reserve the right to modify or discontinue products at any time.
Orders & Payments
When placing an order, you agree that all information provided is accurate and complete.
All payments are processed securely through trusted payment providers. We do not store your payment details.
We reserve the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Shipping & Delivery
We ship to the United Kingdom and selected European countries.
Estimated delivery times typically range between 7–12 business days. Please note that delivery times may vary depending on your location and external factors.
Customers are responsible for providing accurate shipping details.
Returns & Refunds
We offer a 14-day return policy from the date of delivery.
To be eligible for a return, items must be unused and in their original condition.
To request a refund, please contact our support team at contatorian2707@gmail.com with your order details.
Customer Care
At TryBasic, we are committed to providing a positive experience for every customer.
If you have any questions regarding your order, products, or services, please contact us at contatorian2707@gmail.com. Our team aims to respond within 24–48 hours.
Privacy & Data Protection
We value your privacy and handle your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
Your information is used solely to process orders, improve our services, and communicate with you when necessary.
For more details, please refer to our Privacy Policy.
Limitation of Liability
TryBasic shall not be held liable for any indirect or consequential damages resulting from the use of our products or website.
All products should be used responsibly and according to their intended purpose.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of TryBasic and may not be used without permission.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: contatorian2707@gmail.com